Franchising can be an exciting but tough business. It needs attention to detail and both franchisor and franchisee success. Franchisors must understand franchisee needs and adapt their support services. Third-party providers, like consulting firms, can bring fresh perspectives and expertise and help find untapped profitability.

In this episode, we speak with Angela Coté, a franchise consultant who specializes in improving franchisee engagement and profitability. If you're a franchisor or franchisee, you won't want to miss this one!

Angela dives deep into the world of franchise systems, offering her expertise on how to uncover untapped profitability and ensure that franchise champions are happy and thriving, which is crucial for business growth. With her field experience, Angela and her team are leveling up leadership skills, which franchisees can use to drive more profits. Angela shares some of her tips for providing top-tier support to franchisees, so you'll be sure to walk away from this episode with real-life tactical advice. Don't sit on this - tune in now and get ready to elevate your franchise game!

TIMESTAMPS:

04:55 How a third part can become a franchise service provider

09:54 Where Angela’s franchise expertise stems from

19:25 What is Over Supporting?

20:22 Finding the compatible franchise for you

28:55 Training vs Coaching

35:06 Can a non-franchisee be a field support coach?

GUEST BIO:

Angela Coté is a well-known expert in helping franchises grow internationally. She has created the AC Methodology and is also a podcast host and the founder of AC Roundtables. Angela grew up in a franchise family, as her father founded the famous Canadian franchise brand M&M Food Markets.

From her experience in franchising, Angela learned that successful franchising requires specific frameworks and systems to make the most profit. That's why she started AC Inc., to share these tools with other franchisors and help them succeed. Angela's AC Methodology is designed to support and empower franchisors in achieving their growth goals while maintaining ethical business practices.

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